Resource Hub support and Training
Customer Support Portal
Have some question about our software? Need technical support?
Visit our support portal and submit a ticket.
Support Hours
AMER
- Monday - Friday, 8 am to 10 pm U.S. Eastern Time
EMEA
- Monday - Friday 8 am to 7 pm GMT (Ireland)
APAC
- Monday - Friday 8 am to 7 pm Australia Eastern Time
Nuix Discover SAAS System
Maintenance Schedule
System maintenance will be performed monthly in accordance with the below schedule. The SaaS environments will not be available for up to four hours during the maintenance window.
Australia
- 4th Saturday at 1:00AM AEST
Canada
- 4th Friday at 1:00AM AEST
Germany
- 4th Sunday at 11:00PM Ireland
United Kingdom
- 4th Saturday at 4:00PM Ireland
United States
- 4th Sunday at 11:00PM EST
Hero banner
"
It only took us 45 minutes to narrow down the search results and find the answers we needed.
John Douglas, Technical Director, First Response