Nuix Advantage
Maximize Efficiency with Dedicated Expertise
Overview
WHY NUIX ADVANTAGE
You’ve got leading-edge software, now get our leading-edge service package to ensure you get the most out your investment. Our Nuix Advantage packages deliver ongoing strategic support.
If you are new, get up and running as quickly as possible; minimize time to value.
If you are already up and running, make sure performance is continually tuned and optimized to meet your changing needs, ensuring you stay on top of latest releases, and benefit from feature updates.
Benefits
BENEFITS OF
NUIX ADVANTAGE
Nuix Advantage is a dedicated service package tailored to maximize the value you get from our software. Our team is here to help you realize the full value of your Nuix solution sooner.
True Nuix Experts
Our specialist consultants live and breathe Nuix. You’ll gain access to their expertise gathered from years of helping customers in your region and industry make the most of our software.
See value sooner
Get your Nuix workflows humming with our expert advice on best practices, optimization and common pitfalls to avoid.
Leverage your Nuix Investment
Make the most of our technology with advice and practical support on upgrading Nuix, managing large data volumes, using the latest features and utilizing the breadth of our product portfolio.
Nuix Advantage Features
Regular Health Checks
Our Health Checks are an audit and review of your Nuix implementation to ensure alignment with your organization’s goals. This programmatic review process gives you expert advice on new features or upgrades to improve your team’s performance and productivity.
Success Planning
Your Customer Success Manager will work directly with you to design tailored success plans to achieve your unique goals. Your success plan is tracked and optimized using agreed success KPIs, with regular reviews to ensure they are consistently met.
Dedicated Advantage Team
Your package includes a Customer Success Manager (CSM) who aids in upgrades, migrations and support. Your CSM will collaborate with you on planning, configuring, and optimizing your Nuix solution, as well as providing guidance on version upgrades and deployment options including on-premise, cloud or partner managed.
Access Nuix Training
Depending on your package, gain access to instructor-led sessions or self-paced learning through Nuix Academy. These programs enhance your team's problem-solving capabilities, certify and validate their proficiency and expertise, and position your organization as an industry leader.
Factsheets
FactsheetS
Optimize Outcomes with Dedicated Expertise
- Nuix Advantage Bronze, Silver and Gold Packages. Download factsheet
- Nuix Advantage for Discover SaaS. Download factsheet
The Nuix team helped us every step of the way, ensuring that we will be able to continue tapping into the platform’s capabilities.”
